IT Support Company
Reliable IT Managed Services for Your Organisation.
We partner with market leaders and offer fresh perspectives to help you find and select the best technology solutions.
IT Managed Services
We provide end-to-end IT Managed Services, ensuring your systems run smoothly, securely, and efficiently.
about WebIndia
Grow Your Business With Webindia
+
Years of Experience in the IT Consulting
Webindia is a leading end to end digital solution with high-endcross functional partner for your entire IT requirements. Be it internet strategy solutions, design solutions or software development for corporations, we deliver a dream come faithful ministration.
webindia it solutions
IT Solutions That Soar The technology works for Tomorrow.
Webindia is a leading end to end digital solution with high-endcross functional partner for your entire IT requirements. Be it internet strategy solutions, design solutions or software development for corporations, we deliver a dream come faithful administration.
Our Mission.
it solutions working process
Frequently Asked Questions
What size business do you typically support?
We support businesses of all sizes—from growing startups to large enterprises. Our clients typically range from 50 to 5,000+ users, spanning industries like IT, manufacturing, BFSI, healthcare, and retail. Whether you need full infrastructure management or co-managed IT support, our services scale with your business.
How quickly can I get an engineer on the line when something breaks?
Our average response time is 7 minutes for L1 issues, available 24×7. You’ll have a dedicated support channel (Teams, phone, or email) and a named Technical Account Manager.
Support models include:
• FTE – Full-time dedicated engineer
• HTE – Half-time shared engineer
• On-Demand – Pay-as-you-go expert support
• Fast, flexible, and tailored to your SLA.
Support models include:
• FTE – Full-time dedicated engineer
• HTE – Half-time shared engineer
• On-Demand – Pay-as-you-go expert support
• Fast, flexible, and tailored to your SLA.
We already have in-house IT. How do you fit in?
We complement your in-house IT team—not replace it. Our role is to extend your capabilities by handling routine infrastructure management, 24/7 monitoring (NOC/SOC), patching, backups, and escalation support. This allows your internal team to focus on strategic initiatives while we ensure operational stability, security compliance, and rapid issue resolution. We can also collaborate closely during major changes, audits, or scale-ups.
How fast is your response time for incidents?
Our response time is aligned with your service tier. For critical issues (L1), we respond within minutes and work continuously until resolution. All SLAs, including response and resolution timelines, are defined in our service agreement and strictly monitored.
How are your services priced?
We offer flexible pricing models based on your operational needs—whether it's SLA-driven, ticket-based, demand-based, per-user, or per-location monthly fees. All plans are transparent with no hidden call-out or escalation charges
Can you support compliance with ISO 27001, HIPAA, or SOC 2 Type II requirements?
Yes, we can support your compliance journey with ISO 27001, HIPAA, and SOC 2 Type 2 frameworks. Our infrastructure and services are designed with security best practices, access control policies, data encryption, and audit-ready documentation to align with these standards. We also assist with implementation guidance and evidence collection to streamline your compliance process.
our valuable clients
